The WorkComp Advisory Group

Creating Exceptional Producers

The VOICE Process

Learn "Getting in the Door" success strategies for prospective clients with The VOICE Process™, a comprehensive program developed by The WorkComp Advisory Group co-founders Frank Pennachio and Susan Toussaint.

VOICE is

  • Value Proposition
  • Objectives & Goals for Engaging with Clients
  • Identification of the "Perfect-client type"
  • Customized Messaging
  • Execution & Accountability Plan

Increase your LCV – Leadership, Capabilities and Value

The VOICE Process is the foundation of our 2-day WorkShop in which you learn how to:

  • Develop your unique value proposition and set yourself apart from the competition
  • Map your differentiators to create a distinctive message
  • Determine the perfect-client type for your agency
  • Craft goals and objectives that align with prospects needs and attract perfect-client types
  • Generate custom touch tactics to attract and nurture prospects

You Own It

When combined with our training, support and consultative relationship, The VOICE Process allows you to own your message enabling you to engage with clients effectively and confidently. This process prevents gimmicks and rehearsed strategies and places you in position to open more doors.

Discover more about The VOICE Process.

Become a Member
Free Assessment

What Our Members
Have to Say:

"The practical knowledge shared by both Frank and Susan continues to be most useful in the real world of meeting prospective clients and demonstrating how we, as Advisors, can help by providing practical solutions to workers' comp issues. The road maps layout for Advisors by them allows all of us to use our time more efficiently and to be more effective in our practice. The open exchange of ideas allows Advisors to question and evaluate currently techniques and strategies in an effort to improve our own skills and those of fellow Advisors. I know of no better resource that the Workers' Comp Advisory Group to help improve our abilities to help our clients and to receive appropriate compensation for our efforts."

- Tom Bone
ISU Group
www.isugroup.com